Productiv have a number of methods to provide you with the level of support you need.
From a basic IT Audit to full Managed Service Agreements. This level of managed IT service gives you full access to a team of experts who will manage your daily IT operations.
Productiv has a range of scaleable service packages to suit many IT operations.
Dispersed staff working remotely and satellite offices require a high performance network to maintain productivity. As business units become more diverse in their working arrangements a stable and workable network ensures that everyone can get the most of digital workflows regardless of their location.
Productiv Secure Private Networks are a fully managed IT service available 24 hours a day. Secure data access between sites can be tailored to your requirements as business demand increases or decreases.
Our 24/7 Monitoring Service and Help Desk is hosted by our very knowledgeable team members. These talented local people are able to efficiently diagnose IT problems and provide workable solutions.
Our friendly consultants will work with you to decide the urgency of the situation. Our response targets to urgent issues are within a matter of hours with staff on call any time of the day or night. Our highest priority is always getting you up and running and keeping you there.
Our Service Desk is as also available as a 24/7 on call service for emergency onsite visits by prior agreement at level 3 and 4 of our managed service agreements.