Your company is unique. Productiv’s managed IT/ICT services can be tailored to meet your particular needs and budget.

Productiv have a number of methods to provide you with the level of support you need.

From a basic IT Audit to full Managed Service Agreements. This level of managed IT service gives you full access to a team of experts who will manage your daily IT operations.

MANAGED IT SERVICES

Productiv’s managed IT services give you access to our friendly and knowledgeable IT experts and technicians. We offer a range of packaged service with levels of technical support suit your needs.

1

Essentials Plan — Our core IT audit and IT assessment report service.

2

Assurance Plan — A simple and cost effective level of technical support giving you access to our local help desk and 24/7 monitoring systems.

3

Enterprise Plan — Full face-to-face technical support from our friendly team members.

4

Custom ICT Management — Full Information Communication Technology support that is customised to your exact needs.

Talk to us about how we can get the right managed IT service level for your organisation.

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HELP DESK

Productiv has a 24/7 Help Desk hotline service hosted by our very knowledgeable team members. These talented local people are able to efficiently diagnose IT problems and provide workable solutions.

Your friendly consultant can work with you to decide the urgency of the situation. Our response targets to urgent issues are within a matter of hours with staff on call any time of the day or night. Our highest priority is always getting you up and running and keeping you there.

This 24/7 service is as also available as an on call service for emergency onsite visits by prior agreement at level 3 and 4 of our managed service agreements.

CALL US TO LEARN MORE ON 1300 136677

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MANAGED NETWORKS

Dispersed staff working remotely and satellite offices require a high performance network to maintain productivity. As business units become more diverse in their working arrangements a stable and workable network ensures that everyone can get the most of digital workflows regardless of their location.

Productiv Secure Private Networks are a fully managed IT service available 24 hours a day. Secure data access between sites can be tailored to your requirements as business demand increases or decreases.

Talk to us about how we can harness private networks for your business.

CALL US TO LEARN MORE ON 1300 136677

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TAILORED TO SUIT YOUR NEEDS

We pride ourselves on being able to adapt solutions to suit our clients. Call to discuss your situation and needs and let us find the right solution for your productivity.

CALL US TO LEARN MORE ON 1300 136677

Contact Us

P

A

1300 136 677

Building 18
Technology Office Park
107 Miles Platting Road
Eight Mile Plains QLD 4113

CONTACT US TODAY






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